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Carrie & Co Ltd Group Website Terms & Conditions
In using this website, you are deemed to have read and agree to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Customer”, “Member”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “The membership”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Customer and ourselves, or either the Customer or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Customer in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Customer’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Confidentiality
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Disclaimer
Exclusions and Limitations
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:
This Company does not, however, exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Payment
Members’ are required to pay for their membership at the time of purchase and then every month there following on the same date each month. We may terminate your membership and remove you from all our Female Entrepreneur Association and Carrie & Co. platforms if your payment fails and we are unable to contact you to collect this. All products and materials within the membership will always remain the property of the business and are not to be reproduced or distributed.
If we are unable to process your membership payment successfully, our system will usually retry every 3 days using the existing payment method you added. We reserve the right to manually retry this payment(s) at any time on your existing payment method – or any new payment methods that you add to your account – to process any outstanding debts.
Female Entrepreneur Association is not liable for any late payment fees or reclaimed failed payments by PayPal. For members making their monthly membership payment through PayPal, it is your responsibility to ensure your bank card details are correct and up to date, to do this you can follow the steps on the PayPal site here. Should you cancel your membership with the FEA, it is your responsibility to ensure your recurring payment is cancelled with PayPal directly to save any future payments being taken by PayPal, you can do this with PayPal here.
Please make yourself aware of PayPal’s Privacy Policy if this is your chosen payment gateway for your membership.
The Female Entrepreneur Association does not accept payment in the form of cheques. Consequently, all purchases and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.
Cancellation Policy and Refunds Policy
Trial Membership:
You may cancel your trial membership at any time by emailing our support team on [email protected] giving 3 DAYS NOTICE to cancel your account.
You must close your membership before your renewal date in order to prevent any charges on your account. FEA does not offer refunds if the account is not closed in time. You can cancel your membership by clicking on your profile icon & ‘cancel membership’.
Membership:
You may cancel your monthly membership at any time by emailing our support team on [email protected] giving 7 DAYS NOTICE to cancel your account.
As a new member, you may cancel your monthly membership and request a full refund within your first 14 days of joining the membership for the first time on a monthly membership only, this is our money-back guarantee. This excludes new members joining on an annual membership. Outside of your first 14 days, we don’t offer refunds, but you can still cancel your monthly membership at any time.
Existing or returning members, who have joined again, may cancel their membership via the same methods as mentioned above, however, payment will not be eligible for a refund, you will continue to have access to the membership until your cancellation takes effect on the day or so before your next billing date.
For annual subscriptions, you may cancel your membership at any time, meaning it will not renew after the initial 12 months. We do not offer refunds on annual membership subscriptions.
If you have signed up to the monthly membership subscription and would like to switch to an annual membership, our team will be happy to help transfer this for you. Please allow at least 3 days prior to your monthly billing date for us to process the change from a monthly to annual membership in time. Switching from an annual membership to monthly membership is not possible during your first 12 months, however if at the end of your 12 month membership you would prefer to pay monthly instead, our team can happily help you with this.
Courses:
The Company, from time-to-time, provides various courses, programs, and associated material for sale separately to the membership. By purchasing these products you are given immediate lifetime access to all the content for our courses, programs, and associated material (collectively the “Courses”) for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Courses in any manner.
By ordering our Courses, you agree that the Courses you purchase or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Company. You shall not create any derivative work based upon the Courses and you shall not offer any competing products or services based upon any information contained in the Courses. Not following the above shall be a breach of these terms and conditions.
No refunds are given for a Course you have ordered as you shall be immediately granted instant lifetime access to the course materials and we cannot reverse this access. We clearly lay out what you will be getting from a particular course on the sales page before purchase, this will give you a full understanding of what to expect within the course. If you have any queries regarding any Courses you can contact [email protected] prior to purchase.
Product Bundles:
Upon cancellation, any bundle purchase combining any of our subscription products must be cancelled in full, even in the event you may want to keep only one of the subscriptions. Our team will be happy to help you sign up to an individual subscription at the non-bundle price. Please contact [email protected].
FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY
The information contained on this Website and the resources available for download through this Website are for educational and informational purposes only. The information contained on this Website and the resources available for download through this Website is not intended as, and shall not be understood or construed as legal, financial, tax, medical, health, or any other professional advice.
Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Cookies
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.
Links from this website
We do not monitor or review the content of the other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright Notice
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.
This Company’s logo is a registered trademark of this Company in the United Kingdom and other countries. The brand names and specific services of this Company featured on this web site are trademarked.
Communication
We have several different email addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.
Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Waiver
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he/she or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
General
The laws of England and Wales govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Marketplace
After you purchase a listing on the FEA Marketplace, you may cancel and request a full refund within 7 days of joining the Marketplace for the first time. Outside of your first 7 days, we don’t offer refunds, but you can still cancel your annual membership at any time. Your cancellation will take effect on the day or so before your next billing date.
Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our Privacy Policy, we will announce that these changes have been made on our home page and on other key pages on our site, however, we encourage visitors to our website to check our policies available for changes. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by email will be made to those affected by this change. You are therefore advised to re-read this statement on a regular basis.
These terms and conditions form part of the Agreement between the Customer and ourselves. Your accessing of this website and/or undertaking of purchase, membership or Agreement indicates your understanding, agreement to and acceptance of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
© Female Entrepreneur Association 2024 All Rights Reserved
At Carrie & Co. Ltd (C&C), we are committed to the protection of personal information provided to us. Our website follows various principles concerning the collection, storage and use of personal information.
This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit any website operated under our brands and how we use cookies on our websites.
1 Who we are
The Carrie & Co. Ltd Website properties, which will hereafter be referred to as “Carrie & Co. Ltd Properties”, include but are not limited to: Carrie.co, femaleentrepreneurassociation.com, mc. femaleentrepreneurassociation.com, feacreate.com.
Carrie & Co. Ltd. is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
2 Personal Information We collect and use
2.1 Information collected by us
C&C may collect, use, and is responsible for certain personal information that you provide when you voluntarily sign up for e-mails or free gifts through our websites, register for a class or presentation, leave comments, order a service or product, fill out any type of form, access private membership pages, or otherwise contact C&C via [email protected].
The information collected may include your name, e-mail, business or personal address, phone number, and/or billing information.
You will not be required to provide us any personally identifiable information to access or visit any C&C website. C&C may collect the following information when you visit our websites; domain information, the type of browser you used, your numerical IP address, which pages you viewed, and the files you requested.
We may also use “cookies” (small files saved on your hard drive by your web browser) to analyse website and advertisement performance, track user patterns, save information from your previous visits and customise your experience. If your browser sends a “Do Not Track” signal, only a generic cookie will be placed on your device while the website is accessed. We will ask for your consent to allow us to use cookies. C&C or its third-party vendors may collect non personal information through the use of these technologies. Non Personal information might include the browser you use, the type of computer you use and technical information about your means of connection to this website such as the operating systems and the Internet service providers utilised and other similar information. C&C’s systems may also automatically gather information about the areas you visit and search terms you use on this website and about the links you may select from within this website to other areas of the Internet via Google Analytics, GooglAds, Google Tag Manager, Facebook Pixel, Hotjar.
2.2 Information collected by Others.
We may obtain personally identifiable information including names, email addresses, and shipping information from other sources, such as Teachable and Go High Level.
2.3 How we use your Personal Information
At C&C, We respects the privacy of our members and visitors and will never sell, trade or transfer your personally identifiable information to third parties outside of the C&C group without your prior consent, beyond where it is necessary for the basic functionality of an online service or to process and fulfil an online order or transaction. In order to process an order, we may be required to share your name and other personally identifiable details with our third-party suppliers, such as credit card processors, shipping companies, and any other third party we may use to fulfil our services to you from time to time.
C&C may be required to release personally identifiable information to enforce its Terms and Conditions, manage its business, protect its users or the general public, or to otherwise comply with its legal obligations.
C&C may also use personally identifiable information for internal or external marketing and promotional purposes. On occasion, C&C may collect information from you in connection with optional contests, special offers or promotions. C&C may be required to share such information with third parties for the purpose of carrying out this activity. We will ask for your consent to such disclosure and use of this information, prior to your participation.
We reserve the right to transfer personal information in the event that we merge with or are acquired by a third party. We also may disclose your personal information for any other purpose permitted by law or to which you consent. We will not share your personal information with any other third party.
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at [email protected].
2.4 Legitimate Interests
There are certain circumstances where we process your personal data for our legitimate business interests. These can be commercial or societal benefits and in order for us to process your data, we will always balance our interests against your own to ensure it is fair.
The following processes rely on legitimate interest:
If you have any further questions, don’t hesitate to contact us by email at: [email protected] or write to us at: Carrie & Co Ltd, PO Box 164. Stockport, SK7 3WH, UK.
You are not required to provide any personal information to access the public areas of our website.
2.5 Retention of your data
Your personal data will be kept for as long as we require it in order to provide you with the agreed product(s) or service(s). It will continue to be retained after any account, policy or service has been closed or otherwise come to an end in line with our legal and regulatory requirements, this information is used for reporting/ tending within the business.
2.6 Reasons we can collect and use your Personal Information
C&C collects and uses your personal information to send emails, fulfil orders, deliver products and services, complete customer orders and transactions, run contests and promotions, improve website performance and provide customer service.
3 Collection of Children’s Information
C&C does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
4 Use and transfer of your information outside of the UK and EEA
Carrie & Co Ltd is a company registered in the United Kingdom and is governed by the UK General Data Protection Regulations (UK GDPR). We may be required to share your personal information with third party entities outside of the UK and EEA, including the United States of America, for the purposes of operating our website and to fulfil orders and transactions. By using this website, participating in any of its services and/or providing your information, you consent to this transfer.
We make every effort to ensure any third party we interact with abides by the UK GDPR when processing your personal information.
While the European Commission has not given a formal decision that the United States provides an adequate level of data protection similar to those which apply in the EEA, any transfer of your personal information will be subject to the derogation in Article 49 permitting non-repetitive transfers that concern only a limited number of data subjects, as permitted by Article 49 of the General Data Protection Regulation that is designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.
5 Your Rights
In order to access the data we hold about you, you need to make a ‘Subject Access Request’, or SAR.
To make a SAR please email us at: [email protected] or write to us at: Carrie & Co Ltd, PO Box 164. Stockport, SK7 3WH, UK.
Please provide:
Please note that if your SAR involves personal data of other or you are making a request on behalf of another (such as the business owner), we will need identification from these individuals, as well as a signed letter of authority from them that they are happy for you to act on their behalf and for us to release their data to you.
Once we have received your request and identification documents, we will have one month to fulfil your request. Where for some reason this will not be possible, for instance due to large volumes of data being involved, we are permitted by law to take up to an additional two months to fulfil your request. Where any such delay is anticipated we will inform you of this as soon as possible along with details of when we expect to be able to provide you with the requested documentation.
Your other rights as a data subject, where applicable, include:
For more details on these rights and how to exercise them, please contact: [email protected].
If you have any complaints relating to the processing of your personal data, you also have the right to complain to the relevant Supervisor Authority. In the UK this is the Information Commissioner’s Office (ICO). They can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, , Wilmslow, Cheshire, SK9 5AF.
6 Information Security
On our websites/systems we protect any data you have given us by industry standard security to encrypt sensitive data in transit to our servers.
It may be necessary to transfer your personal data to other Group companies or service providers.
Please be aware that communications over the Internet, such as emails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the Internet. We cannot accept responsibility for any unauthorised access, or loss of personal information, that is beyond our control.
Additionally, you can protect your system by installing anti-virus and running scans as recommended by the vendor. You should also run any security updates / patches you receive for your system from the supplier.
Never respond to unsolicited emails from unfamiliar sources. Such emails may be fraudulent and attempt to get you to provide your personal details.
7 Third Party Privacy Policies
Our Privacy Policy does not apply to third parties or websites. Thus, we are advising you to consult the respective Privacy Policies of these third parties for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
8 Cookies
Like any other website, FEA Create uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
9 Updates to this policy
This privacy policy was last updated on 22nd November 2023. We reserve the right to make changes to this policy and you will be informed of any changes when you next visit our website.
From time to time, we may need to change the way we use your personal data. Where we believe you may not reasonably expect such a change, we will write to you. When we do so, you will have 60 days to object to the change but if we do not hear from you within that time you consent to that change.